About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family.

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

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Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford.

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what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

David and Tanner with Hill Country Water are professional, friendly, & knowledgeable about the systems we had installed (Softener & RO). David thoroughly answered all of my questions and even took the time to draw pictures to accompany his explanation of the system. I am extremely happy that we decided to use Hill Country Water Systems!

Karen P
October 20, 2022

HCWS did a spectacular job with my water softener system. I previously had a different system from another company before getting this one. The quality of service and product provided with my new system is of the the highest quality. I could not be more pleased with the service I experienced with HCWS. Don’t waste your time anywhere else. HCWS is the best around!

Denise Ramirez
December 18, 2021

We’ve had systems from some of the other companies in the area, for years and never understood anything about it. After just a short visit we knew how and why the system is so important. We decided to go with Hill Country Water Systems with our new house. The technicians were very courteous and professional. We’ve had the system now for a month and are very happy with it.

sam saenz
October 29, 2020
David and his team were responsive and professional the entire time. Every promise they made they delivered, and after their services I gave them a review elsewhere. Several months after service, we had an issue that another contractor basically blamed on them. I called David and he came out the very same day even though he knew what they were saying wasn't true. He walked me and the other contractor through it, without charging me a penny, making sure I was taken care of. He dropped what he was doing to make sure I had what I needed. What excellent customer service. I could not rate them any higher

Amy Arp
October 2, 2021

Dustin and his team are the BEST! I love my new water softener and osmosis system I never have to clean my sinks or my toilets they’re sparkling all the time Justin is always just a phone call away and so prompt in returning phone calls they’re the best I would highly recommend them

Mary Ann Crumpton
February 20, 2020

What an exceptional customer service experience! I called at 5:05, totally unaware that I called after operation hours.They close at 5:00. To my surprise they answered the phone. Shock one. I told them that I had a question concerning my Vesta Water System. The company rep asked my name and asked if I wouldn't mind waiting a minute while he rebooted his computer so he could check on the model I have. Shock two. (Our Vesta water system has worked flawlessly for 18 months.) One of my neighbors mentioned that he couldn't play golf because he was getting his water softener service. So, I thought I should check and see if mine needed to be service. I was told that my system didn't need to be serviced, ever. Shock three. Hill Country Water Systems customer service team is the best.

M Bonser
May 4, 2023