About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family. 

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford. 

what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

  • David and his team at Hill Country Water Systems are phenomenal. They were better priced than competitors I received quotes from, but it was their customer service that won me over. David came out and tested my water and answered the many questions I had. (I’m new to having hard water). We decided on what would be best for my home, and his team installed it promptly and walked me through what they were doing as well. David came back for a complimentary follow-up visit to test my water again and ensure I was pleased after using their system for two weeks. The process from start to finish was easy, and I love how kind and patient they are in explaining things. I noticed the results right away (soft water in the shower, for laundry and dishes, and clean drinking water are hard to miss!) and I’m so glad I made the investment for my family! Highly recommend this amazing team!!!

    Kendra Crider Avatar Kendra Crider
    October 29, 2020

    This company gave me the best customer service I’ve had in a long time! The owner was interested and involved in the process but had no problem being able to trust his staff to complete the job perfectly. Every person I interacted with was polite and well informed. The time to schedule was very reasonable and included an informative appointment for an estimate. Prices were also reasonable and inclusive without feeling you are being nickel & dimed. We chose, after getting information from the owner, a water softener, that we feel will meet our needs for a long time, and a reverse osmosis system. Because our new home had an island sink, it took some creativity to get the reverse osmosis system in the right place. They did and it turned out very professional. I would recommend this company for any water systems needs you have!

    Rona O’Keefe Avatar Rona O’Keefe
    August 11, 2020

    We just moved into our new home, and the home inspector showed us how hard our water was, we called Hill Country Water Systems and David, the owner, came over to meet with us. He showed us a wealth of tests against our water and It was way worse than I was even expecting, after being given options and discussing the pro and cons of each system we decided on one. The team came over the next day to install it and within less than an hour we had the system up and running, and what a difference, the water tastes and feels amazing. What was one of the things that impressed me was when I asked David about wanting to add a conditioner, he told me it wouldn't make a difference and I would be wasting my money. Honesty and integrity is something I value and feel Hill Country Water Systems exhibit those traits.

    Shaun Gibson Avatar Shaun Gibson
    January 7, 2023
  • Hill Country Water System was a real pleasure to work with. Both my wife and I were truly impressed with David, his detailed analysis and recommendations. Of the 4 providers we interviewed, his holistic review of our requirements including taking the time to inspect our well set-up far exceeded my expectations. I met with 3 other vendors and did a lot of research both on product and customer service reviews for each provider before reaching a decision. David and staff were head and shoulders above the others. Dustin and Tanner did the installation and that too was a positive experience. Dustin explained system operation and handled some remaining questions we had. They were prompt and professional and completed the job in about an hour. This is a real first class organization and the customer service experience was great! We highly recommend Hill Country Water Systems. I would give them 6 stars if I could…. Frank D

    Frank Diaz Jr Avatar Frank Diaz
    August 24, 2020

    Wonderful experience! David and his team are knowledgeable and answered every question we had. They were happy to teach us about how their water softeners work and what a reverse osmosis system does. Our water quality is better than ever and we are so glad to be working with Hill Country Water Systems! Great team of knowledgeable staff. Everyone is friendly and well organized. They have a variety of water softener systems for any unique home or commercial set up. UV light is also available. They do water treatment for well water as well! We have a reverse osmosis water filtration system for drinking water and love it! The convenience of an RO is life changing. I wasn’t aware that you could have such high quality water available in tour own home. It’s awesome. Love working with Hill Country Water Systems and look forward to continue working with them in the future!

    Sammy Bug Avatar Sammy Bug
    December 4, 2021

    We are so very pleased with the clean water from our new water system and, importantly, the exceptional service provided by David and his staff. From the testing of our water to installation to follow up testing, David answered all our questions and provided excellent professional advice. We couldn’t be happier and would encourage everyone to “buy local” and give David a call.

    Susan Schleicher Avatar Susan Schleicher
    November 10, 2020

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