About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family. 

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford. 

what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

  • David and Tanner with Hill Country Water are professional, friendly, & knowledgeable about the systems we had installed (Softener & RO). David thoroughly answered all of my questions and even took the time to draw pictures to accompany his explanation of the system. I am extremely happy that we decided to use Hill Country Water Systems!

    Karen P Avatar Karen P
    October 20, 2022

    Great response to rectify the water softener issue at my home. Constant communication with me throughout the whole process, to include follow up days after the installation to see how the system was working. Great folks! I highly recommend this company. Top notch!

    Clinton Curry Avatar Clinton Curry
    March 15, 2022

    These guys are honest, amazing workers. We are so happy with our water softener and the service.

    jill Anderson Avatar jill Anderson
    October 27, 2020
  • We have had nothing but a great experience with Hill Country Water Systems. David explained everything to us in detail and answered all of our questions. When we called about an issue he immediately got us on the schedule and had someone come out the same day. Very professional and kind. They also offer military/veterans discounts which are amazing. I high recommend this company.

    Nikole Williams Avatar Nikole Williams
    September 21, 2022

    What an exceptional customer service experience! I called at 5:05, totally unaware that I called after operation hours.They close at 5:00. To my surprise they answered the phone. Shock one. I told them that I had a question concerning my Vesta Water System. The company rep asked my name and asked if I wouldn't mind waiting a minute while he rebooted his computer so he could check on the model I have. Shock two. (Our Vesta water system has worked flawlessly for 18 months.) One of my neighbors mentioned that he couldn't play golf because he was getting his water softener service. So, I thought I should check and see if mine needed to be service. I was told that my system didn't need to be serviced, ever. Shock three. Hill Country Water Systems customer service team is the best.

    M Bonser Avatar M Bonser
    May 4, 2023

    We had a wonderful experience with Hill Country Water Systems! David answered all of our questions knowledgeably. He truly listened to what we needed and didn't try to upsell us, like competitors. The price was fair and installation was scheduled quickly once we decided to commit. The installers were prompt, efficient, and super helpful! I highly recommend this company!

    Laura Merkel Avatar Laura Merkel
    September 15, 2022

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