About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family. 

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford. 

what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

  • Excellent customer service, during and after the initial sale. They are in the service business and are doing a great job. We have grown to trust David.

    Jaycie Chapman Avatar Jaycie Chapman
    September 19, 2021

    We recently had a water softener installed to our existing home, along with the plumbing for it. David and his crew were very professional, courteous and punctual! We were pleased with the efficient install. They will take the time to answer and explain everything. We will definitely be recommending them to others. Give them a call, you won’t be disappointed!

    D Diaz Avatar D Diaz
    June 17, 2020

    David and his team provided excellent service. I am very pleased with my water system.

    Blake Broaddus Avatar Blake Broaddus
    August 19, 2020
  • We have had nothing but a great experience with Hill Country Water Systems. David explained everything to us in detail and answered all of our questions. When we called about an issue he immediately got us on the schedule and had someone come out the same day. Very professional and kind. They also offer military/veterans discounts which are amazing. I high recommend this company.

    Nikole Williams Avatar Nikole Williams
    September 21, 2022

    This company gave me the best customer service I’ve had in a long time! The owner was interested and involved in the process but had no problem being able to trust his staff to complete the job perfectly. Every person I interacted with was polite and well informed. The time to schedule was very reasonable and included an informative appointment for an estimate. Prices were also reasonable and inclusive without feeling you are being nickel & dimed. We chose, after getting information from the owner, a water softener, that we feel will meet our needs for a long time, and a reverse osmosis system. Because our new home had an island sink, it took some creativity to get the reverse osmosis system in the right place. They did and it turned out very professional. I would recommend this company for any water systems needs you have!

    Rona O’Keefe Avatar Rona O’Keefe
    August 11, 2020

    What an exceptional customer service experience! I called at 5:05, totally unaware that I called after operation hours.They close at 5:00. To my surprise they answered the phone. Shock one. I told them that I had a question concerning my Vesta Water System. The company rep asked my name and asked if I wouldn't mind waiting a minute while he rebooted his computer so he could check on the model I have. Shock two. (Our Vesta water system has worked flawlessly for 18 months.) One of my neighbors mentioned that he couldn't play golf because he was getting his water softener service. So, I thought I should check and see if mine needed to be service. I was told that my system didn't need to be serviced, ever. Shock three. Hill Country Water Systems customer service team is the best.

    M Bonser Avatar M Bonser
    May 4, 2023

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