About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family.

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

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Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford.

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what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

My family and I are EXTREMELY HAPPY with our purchase of a water softener and reverse osmosis system from Hill Country Water Systems. The price of the system was very competitive to the others we talked to. David was very knowledgeable and the installers answered all my questions and provided helpful tips. We called a few times with questions and they were quick to respond; they even came out to inspect the system and provide some helpful hints after installation. One of the biggest compliments came from an New Braunfels Utilities inspector who inspected our water system today and said, "whoever installed your softener and osmosis system did it right, I don't always see it done correctly. Whoever did it did a good job!" We are very happy to have gone with HCWS and would DEFINITELY recommend them to our friends and family!

Ralph Robles
January 27, 2021

SO PLEASED with Hill Country Water Systems. I had already pretty much decided that we were going to purchase a Culligan Home Water System already. But, Rene from Hill Country Water Systems came by the house. He was extremely friendly and professional. So much do that I decided to purchase from them. Rene explained everything thoroughly and I was pleasantly surprised to see that he wasn’t just trying to make a sale. He only sold us what my family needed. I would highly recommend Hill Country Water Systems if you live in New Braunfels or the surrounding area. Thank you, Rene.

Julian Tijerina
June 17, 2023

Excellent service, extremely satisfied I had been calling several local companies in the area but the cost of a water softener they were quoting me was by far out of my budget. Thank Heaven for Hill Country Water Systems!!!! David provided the best customer service!!! He was very professional and detailed that by far exceeded my expectations!!! Thank you David!!! Also let me mention the cost of the system I purchased from Hill Country Water Systems is the top of the line and the cost was more than half lower than what I would had paid for at the other companies that quoted me. This Company shows that they care and value their business. I will highly recommend this company!!

Gina Perez
November 17, 2020
David and his team were responsive and professional the entire time. Every promise they made they delivered, and after their services I gave them a review elsewhere. Several months after service, we had an issue that another contractor basically blamed on them. I called David and he came out the very same day even though he knew what they were saying wasn't true. He walked me and the other contractor through it, without charging me a penny, making sure I was taken care of. He dropped what he was doing to make sure I had what I needed. What excellent customer service. I could not rate them any higher

Amy Arp
October 2, 2021

This company gave me the best customer service I’ve had in a long time! The owner was interested and involved in the process but had no problem being able to trust his staff to complete the job perfectly. Every person I interacted with was polite and well informed. The time to schedule was very reasonable and included an informative appointment for an estimate. Prices were also reasonable and inclusive without feeling you are being nickel & dimed. We chose, after getting information from the owner, a water softener, that we feel will meet our needs for a long time, and a reverse osmosis system. Because our new home had an island sink, it took some creativity to get the reverse osmosis system in the right place. They did and it turned out very professional. I would recommend this company for any water systems needs you have!

Rona O’Keefe
August 11, 2020

David and his team at Hill Country Water Systems are phenomenal. They were better priced than competitors I received quotes from, but it was their customer service that won me over. David came out and tested my water and answered the many questions I had. (I’m new to having hard water). We decided on what would be best for my home, and his team installed it promptly and walked me through what they were doing as well. David came back for a complimentary follow-up visit to test my water again and ensure I was pleased after using their system for two weeks. The process from start to finish was easy, and I love how kind and patient they are in explaining things. I noticed the results right away (soft water in the shower, for laundry and dishes, and clean drinking water are hard to miss!) and I’m so glad I made the investment for my family! Highly recommend this amazing team!!!

Kendra Crider
October 29, 2020