About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family. 

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford. 

what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

  • Hill Country Water Systems went above and beyond expectations when we found out there was a clog in the drain line. They sent their own plumber to clear the line so they could complete the install and we could have the great water we were hoping for. Highly recommend them.

    Michelle brown Avatar Michelle brown
    May 12, 2023

    HCWS did a spectacular job with my water softener system. I previously had a different system from another company before getting this one. The quality of service and product provided with my new system is of the the highest quality. I could not be more pleased with the service I experienced with HCWS. Don’t waste your time anywhere else. HCWS is the best around!

    Denise Ramirez Avatar Denise Ramirez
    December 18, 2021

    Great reputable company. Great customer service and promptness. David has been in the industry for 20 yrs and knows his stuff. Great warranty as well. Highly recommend!

    Roland Zepeda Avatar Roland Zepeda
    May 5, 2021
  • This company gave me the best customer service I’ve had in a long time! The owner was interested and involved in the process but had no problem being able to trust his staff to complete the job perfectly. Every person I interacted with was polite and well informed. The time to schedule was very reasonable and included an informative appointment for an estimate. Prices were also reasonable and inclusive without feeling you are being nickel & dimed. We chose, after getting information from the owner, a water softener, that we feel will meet our needs for a long time, and a reverse osmosis system. Because our new home had an island sink, it took some creativity to get the reverse osmosis system in the right place. They did and it turned out very professional. I would recommend this company for any water systems needs you have!

    Rona O’Keefe Avatar Rona O’Keefe
    August 11, 2020

    We just moved into our new home, and the home inspector showed us how hard our water was, we called Hill Country Water Systems and David, the owner, came over to meet with us. He showed us a wealth of tests against our water and It was way worse than I was even expecting, after being given options and discussing the pro and cons of each system we decided on one. The team came over the next day to install it and within less than an hour we had the system up and running, and what a difference, the water tastes and feels amazing. What was one of the things that impressed me was when I asked David about wanting to add a conditioner, he told me it wouldn't make a difference and I would be wasting my money. Honesty and integrity is something I value and feel Hill Country Water Systems exhibit those traits.

    Shaun Gibson Avatar Shaun Gibson
    January 7, 2023

    We have had nothing but a great experience with Hill Country Water Systems. David explained everything to us in detail and answered all of our questions. When we called about an issue he immediately got us on the schedule and had someone come out the same day. Very professional and kind. They also offer military/veterans discounts which are amazing. I high recommend this company.

    Nikole Williams Avatar Nikole Williams
    September 21, 2022

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