About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family. 

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford. 

what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

  • This company gave me the best customer service I’ve had in a long time! The owner was interested and involved in the process but had no problem being able to trust his staff to complete the job perfectly. Every person I interacted with was polite and well informed. The time to schedule was very reasonable and included an informative appointment for an estimate. Prices were also reasonable and inclusive without feeling you are being nickel & dimed. We chose, after getting information from the owner, a water softener, that we feel will meet our needs for a long time, and a reverse osmosis system. Because our new home had an island sink, it took some creativity to get the reverse osmosis system in the right place. They did and it turned out very professional. I would recommend this company for any water systems needs you have!

    Rona O’Keefe Avatar Rona O’Keefe
    August 11, 2020

    My husband and I recently purchased a water softening system from David. He was great! From time of quote to install it was fast and seamless. The company priced us very competitively and delivered on their promises of satisfaction. He was able to clearly explain to us why their equipment is the best available and how it would meet our needs over the long term. I definitely would use them again and recommend them to friends!

    Alexis Legault Avatar Alexis Legault
    September 29, 2020

    HCWS did a spectacular job with my water softener system. I previously had a different system from another company before getting this one. The quality of service and product provided with my new system is of the the highest quality. I could not be more pleased with the service I experienced with HCWS. Don’t waste your time anywhere else. HCWS is the best around!

    Denise Ramirez Avatar Denise Ramirez
    December 18, 2021
  • Dustin and his team are the BEST! I love my new water softener and osmosis system I never have to clean my sinks or my toilets they’re sparkling all the time Justin is always just a phone call away and so prompt in returning phone calls they’re the best I would highly recommend them

    Mary Ann Crumpton Avatar Mary Ann Crumpton
    February 20, 2020

    David and his team were responsive and professional the entire time. Every promise they made they delivered, and after their services I gave them a review elsewhere. Several months after service, we had an issue that another contractor basically blamed on them. I called David and he came out the very same day even though he knew what they were saying wasn't true. He walked me and the other contractor through it, without charging me a penny, making sure I was taken care of. He dropped what he was doing to make sure I had what I needed. What excellent customer service. I could not rate them any higher

    Amy Arp Avatar Amy Arp
    October 2, 2021

    We have had nothing but a great experience with Hill Country Water Systems. David explained everything to us in detail and answered all of our questions. When we called about an issue he immediately got us on the schedule and had someone come out the same day. Very professional and kind. They also offer military/veterans discounts which are amazing. I high recommend this company.

    Nikole Williams Avatar Nikole Williams
    September 21, 2022

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