About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family.

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

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Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford.

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what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

David and Tanner with Hill Country Water are professional, friendly, & knowledgeable about the systems we had installed (Softener & RO). David thoroughly answered all of my questions and even took the time to draw pictures to accompany his explanation of the system. I am extremely happy that we decided to use Hill Country Water Systems!

Karen P
October 20, 2022

We won a reverse osmosis last year and it is the best thing ever!! David even came out to our little casita to install . Best service ever ❤️❤️❤️ Paul and Erlinda Machuca

Erlinda M Machuca
September 16, 2021

David and his team with Dustin did a phenomenal job installing our water softener system. We were shopping around and we’re not sure if we needed a water softener system. We live on the north-side of New Braunfels in a new built home. It was surprising to us how hard the water in the area is. After the birth of our daughter we decided to get a water softener installed for her safety and health. We made the decision around Thanksgiving and David and his team helped answer any questions even during the holidays and came by a few days later to set us up. Installation was maybe an hour and the guys walked us through. We have the system installed now for a little over two weeks and couldn’t be more happier. Stains from the hard water are gone, clogs on shower heads are gone and most importantly the water from faucet tastes great. We got the system that also removes chlorine from the water and the difference is like day and night. Thank you David and team for being there for us through the process!

Sebastian Paulmann
December 20, 2020
What an exceptional customer service experience! I called at 5:05, totally unaware that I called after operation hours.They close at 5:00. To my surprise they answered the phone. Shock one. I told them that I had a question concerning my Vesta Water System. The company rep asked my name and asked if I wouldn't mind waiting a minute while he rebooted his computer so he could check on the model I have. Shock two. (Our Vesta water system has worked flawlessly for 18 months.) One of my neighbors mentioned that he couldn't play golf because he was getting his water softener service. So, I thought I should check and see if mine needed to be service. I was told that my system didn't need to be serviced, ever. Shock three. Hill Country Water Systems customer service team is the best.

M Bonser
May 4, 2023

Hill Country Water Systems went above and beyond expectations when we found out there was a clog in the drain line. They sent their own plumber to clear the line so they could complete the install and we could have the great water we were hoping for. Highly recommend them.

Michelle brown
May 12, 2023

We recently had a water softener and RO installed in our home. We used a company out of San Antonio for our last softener but wanted a local business this go round. David performed the test and the New Braunfels water was 2X harder than the recommended ratio. That explained why our sink hardware was staining and even the toilets due to the calcium buildup. We have only been in the new home for (9) nine months and the calcium was really bad. Dustin did the installation and it was done professionally and clean. The water stains are now gone and we can really tell the difference in the water when washing our hands and the shower. The RO is great for drinking. Thank you Hill Country Water Systems

Gary Wiener
August 4, 2020