About

why choose us

Pure
Commitment

Our commitment to service is second to none. When you choose us for your water treatment and service, you become more than just a client – you become family.

City or well, residential or commercial, Hill Country Water Systems in New Braunfels will make sure your family or business has the safest water for whatever you need. We offer quality home water systems and products as well as responsive 24-hour service. Our technicians are trained in the maintenance and repair of all makes and models of water treatment equipment so you can feel comfortable knowing you are receiving the best help possible.

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Effectiveness.

We have quality home water systems custom-built to meet your needs.

Value.

Ensures exceptional customer service and warranties to serve you and your family over the years.

Easy to Use.

Our user-friendly smart systems are very easy to navigate and access diagnostics reports.

here for you

Locally-owned and operated, Hill Country Water Systems proudly serves New Braunfels and the surrounding area.

With over 20 years of experience, our team of experts provides top-quality service at a price you can afford.

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what our people say

Hill Country Water Systems is here for you and all of your water treatment needs

Hill country water was a pleasure working with! David is very professional and answered ever question we had! They made us priority, we called Friday and by Saturday they came by to test the water and by Monday they came and installed the water softener! They showed up on time and got everything done quickly! If you’re looking for a company that makes you a priority and is very professional, hill country water is the best option! Thank you Hill country team for coming and servicing our water.

Chris cantu
February 12, 2022

We recently had a water softener installed to our existing home, along with the plumbing for it. David and his crew were very professional, courteous and punctual! We were pleased with the efficient install. They will take the time to answer and explain everything. We will definitely be recommending them to others. Give them a call, you won’t be disappointed!

D Diaz
June 17, 2020

David and his team were responsive and professional the entire time. Every promise they made they delivered, and after their services I gave them a review elsewhere. Several months after service, we had an issue that another contractor basically blamed on them. I called David and he came out the very same day even though he knew what they were saying wasn't true. He walked me and the other contractor through it, without charging me a penny, making sure I was taken care of. He dropped what he was doing to make sure I had what I needed. What excellent customer service. I could not rate them any higher

Amy Arp
October 2, 2021
We won a reverse osmosis last year and it is the best thing ever!! David even came out to our little casita to install . Best service ever ❤️❤️❤️ Paul and Erlinda Machuca

Erlinda M
September 16, 2021

What an exceptional customer service experience! I called at 5:05, totally unaware that I called after operation hours.They close at 5:00. To my surprise they answered the phone. Shock one. I told them that I had a question concerning my Vesta Water System. The company rep asked my name and asked if I wouldn't mind waiting a minute while he rebooted his computer so he could check on the model I have. Shock two. (Our Vesta water system has worked flawlessly for 18 months.) One of my neighbors mentioned that he couldn't play golf because he was getting his water softener service. So, I thought I should check and see if mine needed to be service. I was told that my system didn't need to be serviced, ever. Shock three. Hill Country Water Systems customer service team is the best.

M Bonser
May 4, 2023

We are very happy with our new water softener and RO system that was installed recently. We had a lot of questions and David was able to answer them all and help us understand the various options and benefits so that we could make the best choice for us! Once we had decided, they were able to install both systems right away. The Technicians were also very courteous and helpful. It is nice to know that they are there to help if we have questions or issues come up in the future. Can't forget Nica - always there to help!

Lucy Strebel
July 20, 2023