David and his team with Dustin did a phenomenal job installing our water softener system. We were shopping around and we’re not sure if we needed a water softener system. We live on the north-side of New Braunfels in a new built home. It was surprising to us how hard the water in the area is. After the birth of our daughter we decided to get a water softener installed for her safety and health. We made the decision around Thanksgiving and David and his team helped answer any questions even during the holidays and came by a few days later to set us up. Installation was maybe an hour and the guys walked us through. We have the system installed now for a little over two weeks and couldn’t be more happier. Stains from the hard water are gone, clogs on shower heads are gone and most importantly the water from faucet tastes great. We got the system that also removes chlorine from the water and the difference is like day and night. Thank you David and team for being there for us through the process!

David was absolutely fantastic. He took the time to educate me and provided lots of options for my needs as well as answer my questions during the water test. Additionally, the two men that came to install the unit, Tanner and Jesse, were super professional, courteous, and took the time to educate me about my new water softener. I highly recommend this business and am looking forward to calling them in the future for all my water needs!

What an exceptional customer service experience! I called at 5:05, totally unaware that I called after operation hours.They close at 5:00. To my surprise they answered the phone. Shock one. I told them that I had a question concerning my Vesta Water System. The company rep asked my name and asked if I wouldn't mind waiting a minute while he rebooted his computer so he could check on the model I have. Shock two. (Our Vesta water system has worked flawlessly for 18 months.) One of my neighbors mentioned that he couldn't play golf because he was getting his water softener service. So, I thought I should check and see if mine needed to be service. I was told that my system didn't need to be serviced, ever. Shock three. Hill Country Water Systems customer service team is the best.